PRIVACY POLICY
Last Updated: June 4, 2026
Privacy Policy
Welcome to KYL 12 (“Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting the personal information you provide when using our website, kyl12.site.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our refrigerator repair services.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Phone number
- Email address
- Service address (if provided)
- Any information voluntarily submitted through contact forms
Technical Information
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Cookies and similar technologies
2. How We Use Your Information
We may use collected information to:
- Respond to inquiries and service requests
- Schedule repair appointments
- Provide customer support
- Improve website functionality
- Monitor website performance and security
- Comply with legal obligations
- Send service-related communications
3. Cookies
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
Users may choose to disable cookies through their browser settings. However, some website features may not function properly.
4. Google Services
We may use:
- Google Analytics
- Google Ads
- Google Tag Manager
- Google Business Profile
These services may collect anonymous usage data according to Google’s Privacy Policy.
Google Privacy Policy:
https://policies.google.com/privacy
5. Information Sharing
We do not sell, rent, or trade personal information to third parties.
We may share information only when:
- Required by law
- Necessary to provide requested services
- Needed to protect our legal rights
- Working with trusted service providers assisting our business operations
6. Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage method can be guaranteed 100% secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide requested services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
8. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your information
- Object to certain processing activities
- Withdraw consent where applicable
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Children’s Privacy
Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children.
11. Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
KYL 12
Website: kyl12.site
Email: info@kyl12.site
Address: вул. Миколи Закревського, 81/1, Київ, Україна, 02000
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.